Funizzle ("we", "our", "us") values your privacy. This Privacy Policy explains what information we collect, how we use it, how we share it, and your choices when you use our website, web app, and related services.

1. Information We Collect

We may collect the following categories of data:

1. Account and profile data: Name, email address, phone number (optional in some flows), date of birth, gender, profile picture, and account role/permissions.

2. Authentication and security data: Login credentials (password is stored in hashed form), session/auth cookies, OTP verification data, and security-related logs.

3. Social and activity data: Follower/following relationships, support tickets, ticket replies, and in-app actions (such as creating/editing content).

4. Content you upload: Files and images you upload, including profile images, game or gamic files, thumbnails, and ticket attachments.

5. Payment and billing-related data: Payment method tokens, card metadata (for example brand, last 4 digits, expiry), Stripe customer IDs, and payment transaction references. We do not store full card numbers or CVV on our servers.

6. Device and notification data: Device push identifier (such as OneSignal player ID) for sending service notifications.

7. Location data: Latitude/longitude (where provided), and derived location details (country/state/city) used for features such as targeting and relevance.

2. How We Use Your Information

We use your information to:

1. Create and manage user accounts

2. Authenticate users and secure sessions

3. Verify email/OTP and recover accounts

4. Enable uploads, publishing, and content management

5. Process payments and wallet/billing workflows

6. Provide customer support through ticketing

7. Send transactional and service notifications

8. Improve platform functionality, moderation, and analytics

9. Comply with legal obligations and enforce platform policies

3. Cookies and Similar Technologies

We use cookies and local storage for login/session continuity and user experience. This includes secure, HTTP-only authentication cookies and client-side preferences/profile caching. You can control cookies through your browser settings, but disabling essential cookies may affect core functionality (such as login and protected areas).

4. How We Share Information

We do not sell personal information.

We may share data with trusted service providers only to operate the platform, including:

1. Payment processing providers (for billing flows)

2. Cloud storage/file delivery providers (for uploaded files)

3. Email delivery providers (verification, OTP, notices)

4. Notification providers (push notifications)

5. Infrastructure/security service providers as needed. We may also disclose information where required by law or to protect rights, safety, and platform integrity.

5. Data Retention

We retain personal data for as long as needed to provide services and meet legal/business requirements. If an account is marked deleted/deactivated, some data may be retained temporarily for security, fraud prevention, dispute handling, compliance, or backup integrity. Where applicable, scheduled deletion/cleanup may run after a retention window.

6. Data Security

We apply technical and organizational safeguards, including access controls, hashed passwords, secure transport practices, and restricted processing. However, no method of transmission or storage is 100% secure. We continuously work to improve security protections.

7. Your Rights and Choices

Depending on your location and applicable laws, you may have rights to:

1. Access your personal data

2. Correct/update inaccurate data

3. Request deletion of your data

4. Object to or restrict certain processing

5. Request information about how your data is used. You may also update profile fields and account settings directly in-app where available.

8. Children's Privacy

Our services are not intended for children under the age required by applicable law in your region. If we become aware that we collected data unlawfully from a child, we will take appropriate steps to remove it.

9. International Data Transfers

Your data may be processed or stored in jurisdictions different from your own. Where required, we use appropriate safeguards for cross-border data handling.

10. Changes to This Privacy Policy

We may update this policy from time to time. When we do, we will revise the Last Updated date. Continued use of the service after updates means you accept the revised policy.

11. Contact Us

For privacy-related questions, requests, or complaints: support@funizzle.com